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Clients and Reviews


We have many longstanding clients from all walks of life. Our reputation has developed by word of mouth from family and friends. We appreciate their loyalty and are also very happy to welcome and assist new clients at any time.

Many clients are referred to us by other agencies and healthcare professionals within Forth Valley area.


Some Ways We've Helped

  • We recently helped a client who has speech difficulties to phone and apply for Personal Independence Payment which they were later awarded after help completing the form.

  • We paid a home visit (Pre Covid) to a client diagnosed with a major illness to advise what benefits they might be able to claim. We also spent time listening and offered emotional support. 

  • After referral by another agency, we were able to assist a client with a long term condition to gain the support group in Employment and Support Allowance after submitting a Mandatory Reconsideration.

 A young woman looking happy whilst volunteering

Why not consider volunteering?

  • It's a great way to meet new people, add to your CV and gain experience as well as helping your community.

  • For further information, contact us using the links or download the application pack on the home page. 

  • We'd love to hear from you!

The Queen paid a visit

Her Late Majesty Queen Elizabeth II formally opening our office in Cameronian Street on 7th July 1983, together with founder members of our organisation, Iris Gardner and Professor JGM Cowie

Volunteering for Inclusion and Equality certificate presented to us in 2019


We listen

Below are some client feedback comments

Man in wheelchair with arms outstretched enjoying the day.
  • "Anxious, depressed and on BenefitsI can't thank the staff enough for their constant support over the last three months. I honestly don't know what I'd have done without them".

  • "Very happy with my time with Jean. She was very kind and helpful".

  • "I know I was missing appointments but yous stuck by me. I hope you know your work is really appreciated. I'll come and see you when I can".

  • "Always helpful. Happy to recommend to Others".

We also have reviews on Google and Yell

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