Welcome to Council on Disability 
An Independent Charity situated in the beautiful City of Stirling, Assisting Communities to access the Welfare Benefits and Other Services listed below:

Senior couple hugging and smiling whilst reading a book
Old Stirling Bridge and Wallace Monument

 Face to Face Appointments Temporarily Suspended

Heart & Hands
  •  Face to face appointments remain suspended for the time being. However we are still working and available to clients remotely for most services. Please telephone with an enquiry. 

  • Please call 01786 462178 or text  07521 186159 

       between 10.00 - 3.00 Mon to Fri. 



  • If you need to deliver forms etc, these can be put through the  letterbox but can we kindly request that you wear a face covering and please adhere to social distancing guidelines at all times outside the door.



We are Still Here.   Contact Us By Telephone or Email 

Heart & Hands
  • We continue to operate a telephone service only for as much assistance as possible with Form Completion, Mandatory Reconsiderations and Tribunal Work. Please contact us for a telephone appointment in the first instance.

  • During the last year, we have provided a great deal of both practical and emotional support to those who are struggling to cope, sometimes alone, with the effects of the pandemic. We will continue to provide this support for as long as necessary along with our other services. 



Heart & Hands
  • Do you have some free time?


  • Are you looking to add to your CV or gain work experience?  


  • Why not think about joining us as a volunteer?

  • If you are interested, please get in touch for an application pack. You can also download this here

We provide: 


FREE,INDEPENDENT, specialist  information and practical help for people who have additional support needs and anyone who has, or cares for someone with a disabling illness or condition whether due to physical or mental ill health.

This may include assistance with:

  • Mandatory Reconsideration

  • Tribunal Representation

  • Disability Living Allowance

  • Transition to - 
    Personal Independence Payment

  • Universal Credit-Limited Capability for Work Form

  • Employment and Support Allowance

  • Attendance Allowance

  • Blue Badge Applications/ Bus Pass

  • Carers Allowance

  • Housing Application Forms

  • Scottish Welfare Fund

  • Food Bank Referral

  • Access to Aids and Equipment

  • Assistance to obtain medical evidence

  • Listening Ear/Emotional Support

  • Home visits can occasionally be arranged

Hours below may vary at the moment

Available From:

Monday             10am - 3pm

Tuesday            10am - 3pm

Wednesday       10am - 3pm

Thursday           10am - 3pm

Friday - Closed for Tribunal Work 

 Frequently Asked Questions page  


Here you can find details of the measures which apply at the moment.

These will be updated once we are fully open again


Please note: 

Appointments will be required for completion of  forms.

Talking Therapy Session with therapist taking notes

We are one of very few organisations who provide assistance from first application for welfare benefits, through to submission, representation and accompaniment at first tier tribunal.

 Wheelchair Accessible Office!